Asian Enterprises Leverage IT Service Providers To Support Growth

This IDG Connect survey was commissioned by NTT Communications in order to better understand the needs of CIOs and IT decision makers wishing to further leverage the benefits of IT Managed Services.

This survey with over 200 IT decision makers in Hong Kong, Singapore, and other southeast Asian countries finds that:

  • Security Risks is one of the most prevalent challenges in managing IT in-house
  • Huge increase of CIOs plan to move to Hybrid Cloud over the next 18 months
  • Half are planning for SD-WAN and Azure Stack deployment

Download the Survey Whitepaper now for more insights on how Asian businesses overcome the IT challenges and plan for a successful transformation!

Executive Interview 1 – IT Director of a private equity bank

Interview transcript: “I believe the two most important factors which are affecting our decisions on using MSPs are cost benefits and Rural Social Cost. I think using MSPs has helped us to reduce internal resource constraints. Also, by increasing MSP services we can begin using our internal resources better by using our budget more wisely. Using MSPs has also helped us to reduce risk and protect our data, and I think this will continue in the next 12 to 18 months….”


Executive Interview 2 – Business Director at a banking consortium

Excerpt from the transcript: “We use MSP services as and when we need them as it is not realistic for us to have a fixed, in-house resource for some services. We use these services for projects like ERP, virtualization, SD WAN, Azure Stack, cloud migration or infrastructure. MSPs provide guidance helping us to embrace new technology.”


Security is the biggest challenge faced by companies managing IT in-house

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